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Social Security Administration Launches Online Performance Tracker for Customer Service Priorities
May 08, 2024
WOODLAWN, Maryland, May 8 -- The Social Security Administration issued the following news release on May 7, 2024:

Visitors to Social Security's website are now able to track the agency's progress towards achieving its top customer service goals at www.ssa.gov/SecurityStat.

In February 2024, Commissioner Martin O'Malley launched SecurityStat--an agencywide, cross-cutting performance management program--to accelerate the deployment of customer service improvements. Securi . . .

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