Citizens Advice Responds to Ofcom Consultation on Automatic Compensation for Broadband Customers
March 24, 2017
March 24, 2017
LONDON, March 24 -- Citizens Advice issued the following news release:
Citizens Advice has today responded to proposals from telecoms regulator Ofcom that landline and broadband customers who suffer slow repairs or missed deadlines should receive automatic compensation from their provider.
Analysis of 1,000 broadband problems reported to Citizens Advice has revealed many people have to repeatedly negotiate with providers to get engineers out or receive any kind of f . . .
Citizens Advice has today responded to proposals from telecoms regulator Ofcom that landline and broadband customers who suffer slow repairs or missed deadlines should receive automatic compensation from their provider.
Analysis of 1,000 broadband problems reported to Citizens Advice has revealed many people have to repeatedly negotiate with providers to get engineers out or receive any kind of f . . .